Privacy Policy

1. About Us

DA TRAINING LTD.
82A James Carter Road, Mildenhall, Suffolk, IP287DE
Email: daniel.aiken@move-well-app.com


This Privacy Policy explains how DA TRAINING LTD. (“we”, “us”, “our”) collects, uses, and protects your personal data when you use our services.


We are the data controller for the purposes of the UK General Data Protection Regulation (UK GDPR).

2. What Information We Collect
 We may collect the following types of personal data:

  • Contact details – name, email address, phone number, billing address.

  • Payment information – processed securely by Stripe, PayPal, or your bank (we do not store card details).

  • Course access details – login information and usage logs such as which videos you view.

  • Form responses – information you submit via our website, which is hosted on Squarespace and stored in Google Drive.

  • Health information – only if you choose to share it with us (for example, in an email or whatsapp). You are not required to provide health information to use the Course.

3. How We Use Your Information
 We use your information to:

  • Provide access to the Course.

  • Process payments and issue invoices/receipts.

  • Communicate with you about your order, technical support, or updates.

  • Improve our services and customer experience.

  • Send you marketing communications by email or WhatsApp, but only if you have given your consent.

  • Send you essential service communications (such as order confirmations or important updates about your Course), even if you do not consent to marketing.

  • Comply with legal or regulatory obligations.

  • If you share health information, we will only use it to understand your needs in relation to the Course.

  • If you choose to contact us by WhatsApp, we will use your phone number and any information you provide to respond to your enquiry.

4. Legal Basis for Processing
 We only process your personal data where we have a lawful basis under UK GDPR. These are:

  • Contract – where processing is necessary to provide the Course you have purchased.

  • Legal obligation – where processing is necessary to comply with tax, accounting, or other legal requirements.

  • Legitimate interest – where processing helps us to improve our services or communicate relevant updates (other than marketing).

  • Consent – where you have chosen to receive marketing communications by email or WhatsApp, or where you voluntarily provide health information.

5. How We Share Your Information
 We do not sell your personal data. We may share limited information with trusted providers, including:

  • Payment processors – Stripe, PayPal, banks.

  • Video hosting – Vimeo.

  • Website hosting and forms – Squarespace.

  • Cloud storage and productivity tools – Google Drive.

  • Communication services – email provider (e.g., Gmail/Outlook).

  • Legal authorities – if required by law.

Some of these providers (including Squarespace, Google, Vimeo, and PayPal) are based in the United States.

All third-party providers are required to keep your data secure and only use it as instructed by us.

6. International Transfers

Some of our service providers are based outside the UK. Where personal data is transferred internationally, we rely on appropriate safeguards, such as the UK GDPR’s standard contractual clauses or other lawful transfer mechanisms, to protect your data.

7. Data Retention
 We will keep your personal data only for as long as necessary:

  • Contact and payment records – up to seven years (to meet legal and accounting obligations).

  • Course access data – for as long as your account remains active.

  • Form responses – for as long as needed to provide the service, then securely deleted.

  • Health information (if voluntarily provided) – only as long as needed to respond to your enquiry.

When no longer needed, data is securely deleted or anonymised.

8. Your Rights
 You have the following rights under UK GDPR:

  • Access to your personal data.

  • Correction of inaccurate data.

  • Deletion of your data (“right to be forgotten”).

  • Restriction or objection to processing.

  • Data portability.

  • Withdrawal of consent, including for marketing communications by email or WhatsApp.

To exercise your rights, please contact us at [Contact Email] with the subject line “Data Protection Request”. We will respond within one month.

If you no longer wish to receive marketing communications, you can unsubscribe at any time by clicking the link in our emails or contacting us at daniel.aiken@move-well-app.com. If you receive marketing via WhatsApp, you can also reply “STOP” at any time to opt out.

9. Security
We take appropriate technical and organisational measures to protect your personal data from loss, misuse, or unauthorised access.

10. Data Breaches
If we become aware of a personal data breach that affects your rights or freedoms, we will notify you without undue delay and inform the UK Information Commissioner’s Office (ICO) where required.

11. Children’s Data
Our services are intended for individuals aged 18 and over. We do not knowingly collect personal data from children.

12. Automated Decisions
 We do not use your personal data for automated decision-making or profiling.

13. Complaints
If you have concerns about how we handle your data, please contact us at [Contact Email].
You also have the right to complain to the Information Commissioner’s Office (ICO) in the UK: www.ico.org.uk.

14. Updates to This Policy
We may update this Privacy Policy from time to time. The most recent version will always be available on our website.